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The coming digital sign blitz: help or horror?
Retail Realities: The day may come when suppliers pay for digital signs at retailers
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Data breach pits police against processor
Retail Realities: Is saying you're blameless too early a bad edea? (Hint: Yes, it is)
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The spy who shopped me
Retail Realities: When retailers let their Web sites transmit secret messages, we should ask why
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Will Wal-Mart TV cry when your team loses?
Retail Realities: World's largest retailer exploring in-store video ads that change with the weather, sports scores
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Get ready for the mobile payments era
Retail Realities: You may soon buy your coffee—and a refrigerator to store the milk—from your phone
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Target thinks little bribe will do wonders
Retail Realities: Target is getting serious about discounts for one card type: Its own
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'IT' must learn to be comfortable failing
Retail Realities: Take it from McDonald's CIO: Retailers must learn to "fail really small"
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Bid farewell to coupon clipping?
Retail Realities: That quaint money-saving practice is fading as consumers increasingly opt for high tech
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Holiday hints: sales down, crashes up
Retail Realities: The economy will impact sales, but mobile is going to rewrite everything else
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Phone shopping? not any time soon
Retail Realities: Phone sales soaring but mobile-commerce just can't seem to make a connection
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Trusting Wal-Mart to do the right thing
Retail Realities: How data from a Wal-Mart test may wind up determining how consumer information gets used
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Credit cards' unintended security hole
Retail Realities: Why zero liability programs are a wonderfully early holiday gift to cyberthieves everywhere
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Canada delays ultra-secure payment card system
Retail Realities: Canada's move to Chip-and-PIN still nagged by high gitch rates
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Walgreens and Rite-Aid: dueling chat strategies
Retail Realities: Pharmacies divided on safest way to offer chats with pharmacists
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An ice cream machine that measures smiles
Retail Realities: Unilever's testing a vending machine that takes smiles as payment
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Their security holes, your money
Retail Realities: How glitches let strangers tap cash from your shopper gift cards
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Flawed assumptions in the Albert Gonzalez case
Retail Realities: Whether it's stock pricing, consumer apathy or retail cynicism, lawyers were getting it wrong
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Will retail ever 'get' mobile cmputing?
Retail Realities: Too many retailers still believe mobile technology is a very temporary point of convenience
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Analysis: Best Buy wrestles with ethics
Retail Realities: Chief ethics officer helps managers think beyond immediate profits
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Clock winding down on patent scams?
Retail Realities: Supreme Court seems ready to snuff out frivolous patent applications
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Starbucks' mobile app can't buy anything
Retail Realities: Starbucks' iPhone application is beautiful, stable and virtually worthless
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Retail versus privacy: new questions
Retail Realities: To protect privacy, a retailer first must understand it. Does Wal-Mart?
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An e-commerce survival plan
Retail Realities: In a recession, e-commerce needs to start listening to consumers
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The diabolical duplicate debit debacle
Retail Realities: How a debit card glitch can turn you into an inadvertent debtor
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Maine Supreme Court: consumers' time not valued
Retail Realities: The unanimous decision is a very temporary piece of good news for retailers
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Another bump in the mobile payment road
Retail Realities: The move to shift mobile payments to carriers is a good one, but politics doom it
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Microsoft's catch-22 in mobile commerce
Retail Realities: For impatient consumers, smartphone services remain a work in progress
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The Web's Achilles heel
Retail Realities: Try searching for anything small and specific
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Amazon to limit e-mail among customers
Retail Realities: Setting up online shopping communities is great, but some retailers are getting nervous
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Saks doing the robotic Web
Retail Realities: What can 700 ultra-strong robots do? Saks Fifth Avenue is trying to find out
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7-Eleven mobile, ethics questions
Retail Realities: In a test of mobile coupons, the convenience chain finds underage consumer sensitivities
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Will e-commerce catch the flu?
Retail Realities: A GAO report paints a nightmare scenario, but is it realistic?
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New privacy question for social networks
Retail Realities: New technology lets retail sites siphon off names of friends and contacts without so much as a password
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When thieves order off the menu
Retail Realities: A glitch in the system threatens to become a huge problem, especially with fast-food chains
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The license plate loyalty card
Retail Realities: A science fiction scenario is about to come true
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Sears' Web goof: 5 Million customers blocked
Retail Realities: The accident was a surprise at the end of another site makeover
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Down for 8 days: American Eagle's site disaster
Retail Realities: One of the longest site outages ever hit a multi-billion-dollar retailer
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The paradox posed by mobile commerce
Retail Realities: As retailers jump on board, they discover the downside of popularity
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Announce a data breach and say it's no big deal?
Retail Realities: When a Web site started accidentally posting customer payment card numbers, things went from bad to worse
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Cyberthieves discover bluetooth
Retail Realities: The target is gas station credit card data and the bad guys are getting savvy
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How slow can mobile sites go?
Retail Realities: Best Buy does OK, Costco tanks. Can't anyone do a good mobile site anymore?
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Retailer wants breach kept secret
Retail Realities: Major chain wants court to protect its "dignity," keep shareholders in the dark
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Going back in technological time
Retail Realities: After a data breach, one retailer got off the grid
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New hurdle for mobile commerce: success?
Retail Realities: Companies are about to find out it's a double-edged sword
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Data breach bill's flawed assumptions
Retail Realities: Sen. Patrick Leahy's data breach bill likely to boomerang
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Still trust your Web site? Don't
Retail Realities: Is a product in-stock? The Web site may have no clue
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Could chat transcripts be security minefields?
Retail Realities: Security concerns over Rite-Aid and Walgreens idea for pharmacist chat
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Check your bill next time the register rings
Retail Realities: Technology to automate pricing ringing up more errors than ever
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Time to stop mailing fully-activated gift cards?
Retail Realities: People have stopped mailing twenty-dollar bills in the mail. To a thief, a gift card is even better
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Amazon bid to make an (expensive) privacy point
Retail Realities: Battling over online sales tax, the e-commerce giant gets personal
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Why let eBay have all the fun?
Retail Realities: Best Buy borrows a page from the giant internet retailer
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Talk, talk, talk about computer security
Retail Realities: CEOs still have not internalized the importance of computer security
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Google's clout causing retailers to fret
Retail Realities: The slower a retailer's site, the lower its Google ranking
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Behind the 'governator's' surprise veto
Retail Realities: California governor, no fan of data breach rules, delivers thumbs down decision
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Is e-commerce due for cosmetic makeover?
Retail Realities: Demands of makeup retailers spark new use of interactive tech
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The credit card reform backlash
Retail Realities: Bottom line is that you'll be feeling the pinch
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Beyond ice cream and hamburgers
Retail Realities: Dairy Queen's bold mobile coupon experiment with RFID
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Next from Apple: a privacy nightmare?
Retail Realities: Apple envisions taking secret pictures—and recordings—of people using their phones
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When thinking mobile, think inside vs. outside
Retail Realities: What works inside a store may fall flat once you step outside
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Secure credit cards: still a pipedream?
Retail Realities: What will it take to make Chip-and-PIN happen in the U.S.?
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Consumers changing attitude toward Web savings
Retail Realities: Having different Web/in-store prices is no longer a big deal
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FTC: Web site security seals are lies
Retail Realities: The Federal Trade Commission proved what most suspected: There's nothing behind those seals
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The mobile triple threat
Retail Realities: Retailers now realize they need to support three distinct mobile strategies
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Bargains despite Black Friday gloom
Retail Realities: A weak economy—coupled with strong online sales growth—means that opportunity awaits
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Open season for retail cyberthieves?
Retail Realities: New questions as details of past retail data breaches come to light
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A cyberthief conundrum for the cops
Retail Realities: Is the hacker detained by the Feds a master criminal or pawn in a larger scheme?
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When states attack, retailers relax
Retail Realities: After 41 attorneys general tried to punish $19 billion retailer TJX, guess who came out on top? (Trick question alert)
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Does data impose a duty?
Retail Realities: A case involving lead and childrens' necklaces heads to court
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